Testimonials

Care Homes East Cheshire    Nursing Homes Cheshire

The following testimonials have been received from relatives of Heliosa residents - 


"This is a letter of our appreciation of your care of the residents of the home and in particular our late mother. When Mum had to go in to care some 3 years ago, it was with great anxiety that this was the case, to trust someone dear to us to people unkown to us, but her deteriorating health made this so. We need not have worried, from the first day you have all been first-class, Mum settled in quickly and enjoyed her time there. Nothing has been too much trouble, despite the residents needing constant attention you manage everything with a smile on your faces, for it is a high pressure and highly skilled job. You really came into your own the last time Mum came out of hospital, the final few days when we all knew the inevitable. You were in and out of her room many times an hour, day and night, always with a word, a touch and a smile. The wild and fearfull look she had in hospital was gone as soon as she went back to you, and we are all happy in knowing that no-one could have done more for her than you all did. Once again, our heartfelt wishes.''

Janet – Daughter of a resident recently deceased.

"The simple word of ‘thanks’ sometimes feels not enough. For the wonderful care my mum has received from everyone. The overwhelming love and compassion shown at Heliosa has been second to none. Each and everyone have gone that extra mile to ensure my mum was so very well looked after. Each day was a pleasure to visit, for the love you show is awe inspiring to both family and residents."

Pat (Macclesfield) – Daughter of a resident recently deceased.

"My brother and I would be grateful if you would pass on our gratitude for the way in which all the staff looked after and cared for our mum over the many years she spent at Heliosa. We certainly appreciate it."

Pam (Middlewich) – Daughter of a resident recently deceased.

"My mother spent the last six months of her life at Heliosa. The care from all the staff was without question 'second to none'. They went that extra mile to make sure that my mums last few months were as lovingly cared for as she was in her own home. I shall never forget their kindness. I would recommend this home to anyone who wished to have peace of mind for their loved ones welfare."

Patricia Anne Brown (Daughter of Resident (deceased )

"I have a new peace in my life and can relax knowing Anne is well cared for 24 hours a day. My wife was having approximately one fit a month with dementia, but since being in Heliosa hasn't in the 11 months had a single fit. She was also subject to consistent UTI's, none since entering Heliosa. The staff are caring and responsive and Anne is content, so I can be content too and am rebuilding and reshaping my life.I can still see Anne for 2-3 hours daily.I recommend Heliosa!"

Roger Farbrother (Husband of resident)

"I cannot commend the staff highly enough for their kindness and care which is so important when they are dealing with your loved ones"


Janet K (Daughter of resident)